LiveAgent2.5.6 - App Store
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Official App Store Link
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Publisher Description
LiveAgent is the only customer support app that you will ever need. Helpdesk, Ticketing, Automation, Live chat, Call center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like Mailchimp, Highrise, AWeber, Google Analytics and 50+ more
LiveAgent for iOS - Full customer support in your hand. Solve tickets, chat and be more productive on-the-go!
Main features:
- Chats and chat push notifications
- Resolve, Transfer and respond to tickets
- Use preset filters to organize your tickets
- See tags, notes and departments for every ticket
LiveAgent server side supported version:
5.17.23.1 or higher
Version History - added multiple localizations 2.5.6 05/19/2021 - fixed chat 2.5.4 12/08/2020 - renewed web-based component
- improved data security while submitting crash report 2.5.3 10/01/2020 - updated deployment target
- increased app start
- some UI changes 2.5.2 03/31/2020 - online chat status now depends on user chat setting, no matter app is running or killed
- other fixes 2.5.1 03/17/2020 - fixed login URL failing
- security fix 2.4.17 12/10/2019 - use default colors while using dark mode 2.4.16 10/04/2019 - fixed push notifications for iOS 13 2.4.15 10/02/2019 - fixed URL check to allow any format of the logo 2.4.14 09/13/2019 - improved URL check 2.4.13 07/26/2019 - fixed occasional concurrent login while opening the app
- security fixes 2.4.12 07/20/2019 - error 53 fix 2.4.11 03/05/2019 - fixed another crashes while starting the app 2.4.10 01/24/2019 - fixed crashes while opening an app from notifications 2.4.9 01/05/2019 - fixed login issue with logo 2.4.8 02/09/2018 - two factor authentication
- security improvements 2.4.7 06/15/2017 What's fixed in this version:
- fixed attachments 2.4.6 04/05/2017 What's fixed in this version:
- fixed attachments loading
- fixed url verification
- fixed behaviour of concurrent login 2.4.5 11/18/2016 - Bugs fixes and improvements 2.4.4 10/29/2016 - Bugs fixes and improvements 2.4.3 10/27/2016 - Bugs fixes and improvements 2.4.2 10/06/2016 - Bugs fixes and improvements 2.4.1 10/05/2016 - Added ticket creation
- Bugs fixes and improvements 2.4 10/04/2016 - Bugs fixes and improvements 2.3.1 03/08/2016 - Bugs fixes and improvements 2.3 01/13/2016
